Ethics & Professional Standards
PROFESSIONAL
STANDARDS
Supporting professionalism. Protecting consumers. Strengthening REALTORS®.
PWR offers respected programs that help members and the public resolve disputes, understand the REALTOR® Code of Ethics and find the right path forward.
Clarity before paperwork.
Professional Standards DepartmentProstandards@pwr.net714-245-5500
Services & programs
THE RIGHT SUPPORT
FOR THE SITUATION.
PWR offers informal resolution, guided assistance, education and formal due-process options.
RED
Complaint Assistant
NOT SURE WHICH
FORM OR PROCESS?
Answer a few questions. The assistant will recommend a starting point and connect you to the appropriate PWR resource.
Question 1 of 4
Forms library
START WITH THE
RIGHT FORM.
Open Complaint Assistant →What to expect
A CLEAR PATH FORWARD.
1
Identify the issue
Review the services or use the Complaint Assistant.
2
Choose a process
RED, Ombudsman, mediation, arbitration or formal complaint.
3
Submit materials
Provide the correct form, summary and supporting documents.
4
PWR review
Professional Standards staff review and route the matter.
5
Resolution
Informal assistance, mediation or due-process proceedings.
Frequently asked questions
PROFESSIONAL STANDARDS FAQ
Need personal guidance?