Professional Standards

Ethics Complaints

A formal process for allegations that a REALTOR® violated the Code of Ethics, association bylaws or applicable MLS rules.

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What an ethics complaint addresses

An ethics complaint asks whether a REALTOR® member’s conduct violated one or more Articles of the REALTOR® Code of Ethics. It does not award money, cancel contracts, determine license status or provide legal damages.

Before filing

  • Identify the respondent and the conduct at issue.
  • Review the Code of Ethics and select the Article or rule involved.
  • Prepare a factual written narrative.
  • Gather relevant documents, correspondence and evidence.
  • Review applicable filing deadlines.

General process

File the complaint

Submit the required form, narrative and supporting materials.

Grievance review

A committee determines whether the allegations, if taken as true, could constitute a violation.

Professional Standards hearing

If forwarded, a hearing panel considers evidence and testimony.

Decision and discipline

The association issues its decision and any authorized discipline.

Related services

Ombudsman Services →Mediation →Code of Ethics →
Ready to begin?

File an ethics complaint

Complete the secure online intake form. Your submission will be routed to PWR Professional Standards staff for review.