Professional Standards

Mediation

A confidential, cooperative process where a neutral mediator helps parties seek a mutually acceptable resolution to a dispute.

BACK TO PROFESSIONAL STANDARDS

A voluntary path to resolution

Mediation focuses on solving the dispute rather than determining a winner. A trained neutral helps the parties identify interests, evaluate options and work toward a written agreement.

Benefits of mediation

  • Confidential and less adversarial.
  • Often faster than a formal hearing.
  • Parties retain control over the outcome.
  • Can preserve professional or client relationships.

Typical process

Submit a request

Provide the parties, dispute summary and requested outcome.

Confirm participation

PWR contacts the parties and confirms willingness to mediate.

Mediation session

The mediator facilitates discussion and possible settlement.

Written agreement

If resolved, the parties document the terms of settlement.

Related services

Ombudsman Services →Mediation →Code of Ethics →
Ready to begin?

Request mediation

Complete the secure online intake form. Your submission will be routed to PWR Professional Standards staff for review.