Professional Standards

RED — Rapid Ethics Delivery

A faster, less burdensome starting point for possible ethics or MLS concerns when direct communication has not resolved the issue.

BACK TO PROFESSIONAL STANDARDS

What RED is

Rapid Ethics Delivery helps route concerns that may involve the REALTOR® Code of Ethics or MLS rules. It is designed for situations where you have attempted direct communication and need help deciding whether an informal or formal process is appropriate.

When RED may help

  • You believe conduct may involve an ethics or MLS issue.
  • You have already tried to contact the agent or broker.
  • You want a faster review before filing a formal complaint.
  • You can provide a clear summary and supporting documents.

How it works

Describe the concern

Provide the parties, transaction details and a concise account of what occurred.

Share supporting material

Attach relevant emails, contracts, screenshots or other documents.

PWR reviews the request

Professional Standards staff determine the most appropriate routing and next step.

Receive guidance

You may be directed to informal assistance, a formal process or another agency.

Related services

Ombudsman Services →Mediation →Code of Ethics →
Ready to begin?

Start a RED filing

Complete the secure online intake form. Your submission will be routed to PWR Professional Standards staff for review.